Leading New Zealand Bank Transforms Customer Experience with Dynamics 365

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Leading New Zealand Bank Transforms Customer Experience with Dynamics 365

When Westpac NZ bank wanted to enhance customer experience and accelerate innovation, it decided to transform back-office processes by transitioning its on-prem CRM to Microsoft Dynamics 365 cloud. Today, the bank's almost 2,800 Dynamics 365 users save as much as 3,850 hours per week. Read the blog to learn how and be inspired by all the other ways the bank benefits.

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Leading New Zealand Bank Transforms Customer Experience with Dynamics 365